Saturday, October 30, 2010

Directed Announces New, Lower Priced Viper SmartStart Models and Free Roadside Assistance via the Viper Motor Club





Friday, October 22, 2010 -- Directed Electronics has announced what it calls Viper SmartStart 2.0 — a comprehensive update to its Viper SmartStart product line, which allows users to control vehicle security and convenience features using their iPhone, BlackBerry or Android smartphone.

With Viper SmartStart 2.0, Directed has lowered pricing, with dealers advertising Viper SmartStart as low as $199 as an add-on to compatible Viper systems. According to Mike Simmons, Executive VP of Directed Electronics, “We optimized the design and engineered costs out to put Viper SmartStart within reach of as many customers as possible.”

“We created the smartphone car integration category last year with the launch of Viper SmartStart,” said Simmons. “It’s exciting to see all the attention the category has been getting lately, with OnStar and many of the OEMs pre-announcing their products on the drawing board. It’s clear that customers are very interested in controlling their car from their smartphone, and we will continue to lead this category by being first to market with the most advanced — and most affordable — solutions.”

Directed has also introduced its new Viper Motor Club, which offers free roadside assistance with Viper SmartStart 2.0. Customers in a bind can access the Viper Motor Club with just the push of a button in the Viper SmartStart app. The company stated that this is one of many features Directed will be adding starting in the fourth quarter. “We are focused on delivering a simple and affordable smartphone solution with features that drivers really value, including the new Viper Motor Club,” added Simmons.

“It is hard to believe we launched Viper SmartStart just one year ago,” said Kevin Duffy, President of Directed Electronics. “Viper SmartStart received an onslaught of media attention, and introduced a completely new product category in mobile electronics. We expect the launch of Viper SmartStart 2.0 to drive a whole new wave of customer interest over the next few months, especially with cold weather on its way.”

The new Viper SmartStart 2.0 Module (VSM200) allows retailer to sell SmartStart capabilities to the millions of people who own cars with Viper systems installed. Most Viper remote start and security systems installed since 2003 are SmartStart compatible.

In addition, Directed introduced two new complete Viper SmartStart systems, the Viper VSS3000 Remote Start System, advertised at a price as low as $299, and the Viper VSS5000 Security with Remote Start System, which is being advertised as low as $499. For more information, including a store locator, please visit www.viper.com/smartstart.

Thursday, October 14, 2010

DIRECTED ELECTRONICS NAMED MANUFACTURER OF THE YEAR






Directed was honored as the MANUFACTURER OF THE YEAR at Mobile Electronics magazine’s 2010 Dealer’s Choice Awards at the MERA KnowledgeFest show
(MECP Certified Master Technician Andy Hartshorne pictured here accepting award)










Sunday, October 10, 2010 --




Mobile Electronics magazine presented its 2010 Industry Awards at the 2010 MERA KnowledgeFest show in Dallas. Texas, and announced the winners of the Dealer Choice awards for best manufacturer programs and service in a range of categories, the Retailer of the Year awards in the single-store, small chain and medium/large chain store categories and the Installer of the Year award. Parrot presented its Certified Installer of the Year award.

At the Mobile Electronics Industry Awards reception, attendees ate, drank and networked at the Gaylord Texan hotel and conference center before sitting down to honor their colleagues and find out who the winners were. Editor Todd Ramsey talked about the industry and later how the finalists in the award categories were judged.

Mobile Electronics’ Publisher Joni Owens presented the Dealer Choice Awards, which ask retailers to rate the industry vendors they work with in a variety of categories. These awards were given based on responses from retailers.

For the Dealer Choice Awards, Mobile Electronics honored companies with first, second and third place award in each category and gave an overall “Manufacturer of the Year” award.

The Retailer of the Year awards and Installer of the Year award were given based on an extensive process that involved industry nominations and voting to determine the retailer and installer finalists and then the judging of materials submitted by the retailer and installer finalists.

For those of you keeping score Directed Electronics also came home with the following awards:

• #1 in Technical Support
• #1 in Customer Service
• #1 in Warranty Programs
• #3 in Dealer Programs