Directed Electronics Launches New Customer Support Website

Directed Electronics has launched a customer support website geared towards helping the consumer find information on Directed product. It's chocked full of training videos, install tips and guides, FAQ's and much more!
For those of you that need more help or want to know where the right place to go to get more info there's a convenient dealer locator. Already have an alarm or remote start and just want professional installation? Directed has gathered an army of qualified installation centers that will be more than happy to provide you professional installation.
Having trouble with an old remote and need to replace it? Directed has step by step videos to walk you thru troubleshooting to programming a new remote.
Alarm too sensitive? Did you know that some systems can be adjusted right thru the remote control? Directed has a video to show you how.
Lost your owners manual? Directed has posted hundreds of manuals in PDF format to download.
Directed has also set up a interactive knowledge base of questions and answers to hundreds of questions. Can't find the answer to your question? Register for knowledge base, post it online and have it answered by other members. As the community grows, it will be an excellent source of information for 12V electronics.
Be sure to visit Directed Support

Directed Electronics Announces SmartStart for BlackBerry

Best of Innovations Award-Winning Viper(R) SmartStart(TM) will Launch on BlackBerry App World in Q1 2010 Using Existing Hardware

'Start Your Car from Virtually Anywhere with Your BlackBerry'

VISTA, Calif., Jan. 7 /PRNewswire/ -- (CES) - Directed Electronics announced that its award-winning Viper SmartStart, which allows users to start their car with their iPhone, will also work on most BlackBerry Smartphones starting in Q1 2010.

According to Mike Simmons, Executive Vice President of Directed Electronics: "Viper SmartStart will soon be available on BlackBerry devices through a free app in BlackBerry App World, providing BlackBerry users all of the great features that iPhone users have been enjoying since the product was introduced in October."
Particularly popular in cold weather climates, remote start allows users to start their vehicle by remote control to defrost the windows and pre-warm the cabin, so they get into a warm car that's ready to drive. It can also be used to pre-cool the car in the summer. Most remote start systems use a small remote control on the user's keychain to activate remote start, but these "keyfobs" typically have limited range. Viper SmartStart has virtually unlimited range - an important feature to remote start users.
BlackBerry users with most security or remote start systems from Viper, Clifford or Python will be able to download the free app from BlackBerry App World, have SmartStart professionally installed on their vehicle, then activate their account. Depending on installation, users will be able to start their car, lock and unlock the doors, arm or disarm their security system, pop the trunk, or panic their siren, which can also be used as a car finder - all using their BlackBerry.
According to Kevin Duffy, President of Directed Electronics, "We are making Viper SmartStart technology accessible to tens of millions of BlackBerry users - a significant and distinctly different market from the iPhone, whose users are likely to be just as receptive to the innovative features offered by our product."
Retailers already carry the necessary hardware - either the VSM100 Viper SmartStart module, or the equivalent DSM100 Directed SmartStart module, each with an MSRP of $299. Besides the free app, users will also need a compatible Viper, Python or Clifford remote start or remote start/security system, available at thousands of authorized retailers nationwide including Best Buy stores.
For more information, please visit www.viper.com/smartstart